Qualifications

Reva Daniel of Dynamic Business Writing is well qualified to provide consulting and training services related to plain language and business writing. This page lists her credentials in the following areas:

Work with Government Agencies
Workplace Experience
Academic Credentials
Professional Associations
Publications

Work with Government Agencies

Reva Daniel has trained and consulted with federal government agencies since 1991. She pioneered the current work of bringing plain language to government documents with her work with the Department of Veterans Affairs (VA) beginning in 1991.  Reva won the coveted Hammer Award, given by Vice President Gore, for her work in bringing plain language to the VBA.

Vice President Gore chose two VA letters written under Reva's supervision as the best examples of good writing when he announced the plain language initiative in June 1998. The VA model that Reva developed and guided continues to be the model for the plain language throughout the entire Executive Branch of government.


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Workplace Experience

Reva has provided training and consulting to an extensive list of clients. Other highlights of her work in plain language include:
 

Training cross-functional teams to revise documents collaboratively

Introducing reader testing programs

Training participants to conduct reader testing

Training participants to use document design to simplify difficult text

Turning long unreadable pages of explanation into readable quick reference material

Setting up customized form letters to automate frequent mailings

Consulting on the design of online help systems

Editing the wording of online help systems


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Academic Credentials
 

BA and MS in English from the University of Southern Mississippi

Teaching both traditional composition and technical writing at Pearl River Community College and Hinds Community College

Faculty status at the Institute of Technical Communication from 1991 to 1998

 

Articles published in Technical Communication, the journal of the Society for Technical Communication, and The Bulletin, the journal of the Association for  Business Communication


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Professional Associations
 

Society for Technical Communication (senior member)

Association of Professional Communication Consultants  (current board member)

American Society for Training and Development (current board member)

 

The Center for Plain Language

Clarity (an international organization of lawyers and others interested in plain language in legal documents)


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Publications
 

 

Six Principles of Dynamic Business Writing, a practical workbook and reference book for adults in the workplace, briefly summarizes the basic principles of business and technical writing. Evaluations taken months after seminars show that participants actually use the book for reference on the job.

 

"Revising Letters to Veterans" in Technical Communication, the journal of the Society for Technical Communication, 1st quarter 1995.

 

"Follow-Up: The Key to Successful Seminars" in the Consulting Success, the newsletter of the Association of Professional Communication Consultants, Spring 1995.

 

"Reader-Based Document Testing at VA" in The Bulletin, the journal of the Association for Business Communication December 1994.


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